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New and Unable to Post?


Guest OCD-UK

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Are you new and unable to post on the forums? This is nearly always because your forum account as not fully validated. What should happen is when you join the forums the system automatically sends you an email with a link to validate your account. Two problems that occur occasionally:

No Validation Email

This usually happens when the validation email enters your junk filter, if this happens when you login you may see a link 'resend validation email', click that and then check your junk filter after 10 minutes.    Another reason (and the most common) is that many users do actually mistype their email address when registration, so the system can't send the validation link. If you think you have done that please contact us with the username, and the correct email address and we can edit your account, and re-send the validation email.

 

Validation Link Does Not Work

This usually happens with AOL users. AOL uses it's own unique set of internet protocols that often cause problems for forum software. If you use AOL, just copy and paste the validation link from the email to an Internet Explorer window, this usually allows you to validate. After that, you can usually use your AOL browser normally.

If you still have problems please email OCD-UK with your forum username and the email address you used to register and we will try and manually validate your account. Please allow 24-48 hours for this to be manually resolved (we will often do it in 3-4 hours).

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